If you are inquiring about an order placed that begins with a E, W, or C, please visit; https://customercare.victoriassecret.com/s/
For all other orders or for any other inquiries, please view the following contact options:
BY CHAT
You can chat with us by clicking here.
Our UK based team are here to help Monday to Sunday, between 8am - 6pm.
BY E-MAIL
You can e-mail any queries via our contact form.
BY TELEPHONE
If your query is about an order placed, then please call our customer services on 0333 777 4554*.
Our phone lines are open Monday to Sunday, between 8am - 6pm.
BY POST
If you wish to send a letter to Customer Services, please write to us at:
Victoria's Secret
Next Plc
Desford Road
Enderby
Leicester
LE19 4AT
*For call charges contact your service provider.