FREE NEXT DAY STORE DELIVERY
Orders placed before 6pm* can be delivered to selected Victoria’s Secret stores or to our partner Next at any of their 500 stores the following day with free delivery. Delivery times cannot be guaranteed and are subject to stock availability and demand.
*Next day delivery is subject to stock, courier availability and courier area. Order cut off times may vary subject to stock, courier availability and courier area. For full exceptions please refer to our Terms & Conditions.
FIND YOUR NEAREST STORE
To find your nearest store, please visit the following link: www.victoriassecret.co.uk/store-locator or you can also find your nearest store during checkout by simply selecting store option on the Delivery Options page. The "store information" will display your closest Victoria's Secret and Next stores, based on your account address. If this store isn’t suitable, or you’d like your order to be sent to a different store, type the town, city or postcode of the store in the search field, and then click on "Search" to see the list of possible stores.
If we have a mobile telephone number registered on your account, we’ll send a text message to confirm the parcel(s) are in store ready for collection. If you’ve registered an e-mail address on your account, we’ll send an email too.
Items will be available to collect in most stores the next day from 12 Midday for orders placed by 6pm Sunday to Friday, and from 2pm for orders placed by Midnight on a Saturday.
Please take some personal identification when collecting your order from the store.
- This can be a driving licence, utility bill, credit or debit card.
- The Email or Text message with the 5 digit collection number.
Your order will be available for collection for 10 days from the day we deliver to the store. If the order isn’t collected we’ll return the parcel(s) to our warehouse where the return/refund will take place. For further details please see our Terms & Conditions.
Stores will not take orders for collection during our busy Sale period. Specific delivery details will be confirmed when you place your order.
Additionally, some stores aren’t able to accept orders for collection due to:
- Space or storage restrictions at the store.
- The store is closed for refurbishment.